Legal

Privacy notice

Last updated 15 August 2026

Who we are

Resource Trackhub is an app analytics consultancy based at 43 Scarcroft Road, Porth Mellin, TR12 3GD. For privacy questions, contact hello@resource-trackhub.digital.

Information we collect

When you contact us, we collect the details you provide, such as your name, work email, organisation and message. During a consulting engagement, we may also process business contact details and app analytics data supplied under the agreed scope. Optional website analytics are used only after consent.

Why we use it

We process enquiries and provide contracted services because it is necessary to respond to your request or perform our agreement. We may keep business correspondence and financial records to meet legal obligations. Optional analytics rely on your consent, which you can withdraw through your browser storage and cookie settings.

Sharing and retention

We do not sell personal information. We may use trusted hosting, email and professional service providers that process data under appropriate agreements. Information is kept only as long as needed for its purpose, contractual obligations, dispute handling and applicable legal record-keeping.

International transfers

If a service provider processes data outside the UK, we use an appropriate legal transfer mechanism and safeguards where required.

Your rights

Depending on the circumstances, you may ask for access, correction, deletion, restriction, portability or objection to processing. You may also complain to the UK Information Commissioner's Office. Contact us first so we can respond to your request.

Security and changes

We use reasonable organisational and technical measures appropriate to the information handled. No online service is completely secure. Material updates to this notice will be shown on this page with a revised date.